FAQs

← FAQs

Web Hosting

The server currently has php 5.3 -> 8.1 available. You can switch the version used by going to your cpanel > multi version php manager and editing the php used for your website.

For command line / SSH

It will use the version of PHP that you choose in multi php manager

Permalink

0 Comments - Leave a Comment

SPF and DKIM are ways to make sure that email sent from your email address really comes from you and not some spam server. We recommend enabling this in your cpanel and it will also improve your chances of not getting marked as spam. To do so go to cpanel > authentication and from there click the enable buttons next to SPF and DKIM

spf

Permalink

0 Comments - Leave a Comment

Magento 2 has different web hosting requirements than Magento 1.9. Usually value priced web host will not provide the performance needed to host a Magento 2 website. We recommend a Magento specialized web host. We offer this service, or you can try Nexcess or Mage Mojo. Higher priced Host Gator or Siteground plans will also work as long as you get SSH access.

Please do not use Amazon AWS or similar unless you have a lot of experience setting up servers – we do not include install to Amazon AWS in our install package.

Hosting Requirements for Magento 2.4:

  • PHP 7.4
  • MySQL 8.0 
  • Elasticsearch
  • SSH Access

More info: https://devdocs.magento.com/guides/v2.4/install-gde/system-requirements-tech.html

Permalink

0 Comments - Leave a Comment

DNS is the domain name server for your domain name. This points your domain name to use a certain server to host your website. To update your DNS you go to where you registered your domain name (for example GoDaddy, Network Solutions, Namecheap, etc.) and login. After logging in there should be a place to manage your domain name. From there edit the nameservers for your domain. Our nameservers are:

ns1.itwebexperts.com
ns2.itwebexperts.com

After that please let us know what domain name you set to use our web hosting so we can make sure it’s setup. You can add it yourself if you want in cpanel > parked domains. If you want your Magento site to use your domain name set it in system > configuration > web > unsecure url and secure url section. Here are a couple youtube videos for popular registrars:
How To update GoDaddy DNS
How To update Network Solutions DNS

Permalink

0 Comments - Leave a Comment

To run our rental software the requirements are basically the same as they are to run Magento 2. Here are what they are:

Please note that low cost hosting providers may not provide good speed – try our hosting, Nexcess, MageMojo, or a Cloudways Magento plan.

Permalink

0 Comments - Leave a Comment

SSL may seem difficult to setup, but it’s really quite easy. Don’t fall for companies that charges lots of money to setup SSL. You will need a few things to setup SSL:

  1. An SSL certificate. SSL certificates do not need to be that expensive. The cheap $10/year ones are just fine, and offer the same level of encryption as even the $699/year ones do. If you pay lots of money, you are just paying for the name brand appeal of having say a “Verisign” branded SSL certificate.
  2. A CSR or Certificate Signing Request generated from your web host. If you are hosting with us, you can go to your cpanel > ssl/tls manager to generate your CSR. Then you can copy and paste it to the place where you buy your SSL. if the SSL place asks for server type, choose cpanel from the drop down choices, or Apache if cpanel is not available as an option.

Where can you get SSL certificates? Our personal favorite is http://www.namecheap.com/ssl-certificates.aspx the Comodo and Geotrust $9 – $10 a year ones are fine.

Permalink

0 Comments - Leave a Comment

← FAQs

We will be closed January 4 - March 11, 2024. You can still order but for any installs or support tickets please expect a delayed response

Out of Office

FREE RENTAL CONTRACT PDF / WORD FILE

Please signup with your email and we'll send you the files 

We'll send you a few follow up emails with great Rental Business Tips, Special Offers, ways to increase sales, and more.

No thanks, I'll pass
15585

Get The Latest Rental Business Tips and Updates!

Special Offers, Product Updates, Insider Business Tips, sign up today to the Sales Igniter Email List!