SI Delivery Routing for Shopify
Let customers pick a delivery day, then plan the routes and send them to your drivers
SI Delivery Routing is for stores that deliver with their own vehicles, whether they sell or rent. Customers choose a day and time in the cart, you build each day’s routes, and drivers work from a web app on their phone, with proof of delivery.
Free for one vehicle, with room to grow
Free covers one vehicle and the basics. Regular adds unlimited stops and Plan the day, and Pro adds every customer message and reports.
Free
$0a month
No charge
- 1 vehicle
- 50 stops a month
- 1 driver
- Delivery day picker and areas
- Schedule and run sheets
- Driver app with proof of delivery
- Delivery window email
Regular
$9.99a month
or $99.99 a year
- 2 vehicles
- Unlimited stops a month
- 2 drivers
- Plan the day
- Everything in Free
- 90-day free trial
Pro
Recommended$19.99a month
or $199.99 a year
- 5 vehicles
- Unlimited stops a month
- 5 drivers
- Every customer message
- Reports and CSV exports
- Several locations
- Everything in Regular
- 90-day free trial
Ultimate
$29.99a month
or $299.99 a year
- Unlimited vehicles
- Unlimited stops a month
- Unlimited drivers
- Outside route planners
- Plus checkout block
- Customer texts through your own Twilio account, coming soon
- Everything in Pro
- 90-day free trial
Only Free has a stop limit, and stops are never refused: past 50 you get a banner and a warning. Vehicles and drivers are firm limits. Prices are in US dollars, and Shopify bills them with your Shopify invoice.
From the board to the driver’s phone
Stops come from your Shopify orders. Move, lock and accept the plan, then send it to your drivers.
A demo furniture store: two trucks on Plan the day, which comes with Regular and up, and the driver’s phone at stop 3.
Deliveries outgrow a whiteboard fast
Delivering your own orders takes more than a shipping rate. Someone has to choose the days, fill the trucks and prove it arrived.
Planning by hand
- Calling customers to agree a delivery day
- Too many orders on one day and none on the next
- Addresses copied into a map one by one
- Paper sheets and no proof of delivery
With SI Delivery Routing
- Customers pick from the days you offer, in the cart
- Stops per day and slot capacity stop a day from overfilling
- Stops come straight from your Shopify orders
- Drivers take a signature and photos on their phone
Six steps to a delivered stop
The guide on the app’s Home page takes you through them.
Confirm your orders
Local delivery, named shipping rates or an order tag become stops.
Set your days
Days, time slots, areas and cut-offs.
Add vehicles and drivers
A link or QR code signs each driver in.
Add the day picker
A cart block, and an app embed for cart drawers.
Plan and send
Build the day on the Schedule, or with Plan the day on Regular and up, and send it to your drivers.
Drivers deliver
They work the stops and take proof, and the order updates.
A delivery day they choose themselves
Customers see the days you can really deliver, before they check out.
Day picker in the cart
Show 3 to 14 days. Full days are marked, and time slots show how many places are left.
Time slots with capacity
Each slot has its own limit, and can carry an extra charge.
Areas
By postal code, or by radius with a map look-up key. Each area has its own days and slots.
Held while they check out
A chosen day is held for 30 minutes.
Delivery promise
A block on the product page shows when an order can arrive.
Change of time
Customers can change their time slot from the Thank you and order status pages, up to 24 hours before.
Each day’s routes in one place
Let the planner build the day, or put routes together yourself on the Schedule.
Plan the day
On Regular and up: vehicles with load, hours and slots. Lock, Move, Undo, Accept plan and Send, with reasons for anything it couldn’t place.
Schedule
Board, List and Week views. Add a route, order it, and open the directions.
Run sheets
Print each route with a load list, last out first.
Day sheet email
The day’s plan in your inbox each morning.
Stops that make sense
The same address and day merge into one stop, with a clear status from Planned to Done.
Outside planners
On Ultimate: openrouteservice or your own VROOM server, which gets no names or addresses.
A driver app with nothing to install
Drivers open a link, add it to their home screen and start their route.
A web app on any phone
Start route, Navigate, Call, Text, On my way and Arrived.
Simple sign-in
A link or QR code, and they stay signed in for 30 days.
Proof of delivery
Received by, a signature, a note and up to 3 photos, with switches for what is required.
Couldn’t deliver
Six reasons to pick from, so you know what to do next.
Works through bad signal
Stop updates wait in a queue while the phone is offline.
Shopify stays up to date
Delivered marks the order as fulfilled and delivered in Shopify.
Keep customers posted, and see how you did
Customer emails and a page for each delivery, with reports on what happened.
Delivery window email
Tell customers their window, on every plan.
Every customer message
On my way, running late, delivered, couldn’t deliver, pick a time and time changed, on Pro and Ultimate.
A delivery page
Each customer gets their own page for the delivery.
Reports
Stops, done, distance, driving time, stops per hour and on-time deliveries, on Pro and Ultimate.
Order tags and admin tools
Delivery tags on the order, and bulk actions for up to 50 orders.
Shopify Flow and an API
3 Flow triggers, REST and GraphQL, and webhooks for your own systems.
For any store with its own vehicles
Whether you sell it or rent it, if your own driver takes it to the door, this is for you.
Furniture and appliances
Big items delivered in a time slot the customer chose.
Time slotsBuilding and garden supply
Heavy loads planned by weight and item count.
Vehicle loadFood, flowers and gifts
Local delivery days with a cut-off time.
Cut-offsLocal shops
One vehicle, one driver, and no monthly fee.
FreeRegional stores
Areas with their own days, and drivers on every route.
AreasRentals
Deliveries and collections from Rentals & Bookings will join the same routes, once the link is ready.
Coming laterOn its own, or with our rental app
The app needs no other app. A link to SI Rentals & Bookings is coming later, so rental deliveries can join your routes.
What the link will add
Coming laterThe app works on its own, with or without the link.
- Rental deliveries and collections become stops
- Vehicles and drivers come from Staff & resources
- One set of days, slots and areas
- A mixed cart is one stop
- Delivered checks the rental out, and Collected checks it in
What’s included
- For any store that delivers, whether you rent or sell. No other app needed
- Orders become stops from Shopify local delivery, your own shipping rates or an order tag
- Leave out products or collections you don't deliver
- Orders for the same address and day become one stop
- A delivery block on the Shopify order page, and bulk day changes from the order list
- A delivery day and time picker in the cart, as a block or in the cart drawer
- Full days show Full, and time slots show how many places are left
- A picked time is held for 30 minutes, and checkout refuses one that has expired or is full
- A delivery promise line on the product page, from the same days the cart offers
- An extra charge for the time slots you choose
- Customers pick a time after checkout, or change it on the same day
- Delivery days and time slots with an order cut-off, days of notice, stops per day and no-delivery dates
- Delivery areas by postal code, or by distance with a map key, each with its own days and slots
- Plan the day: routes built for your vehicles from their load, hours and time slots Regular plan and up
- Lock, move and undo stops, then accept the plan and send it to your drivers Regular plan and up
- Stops the planner can't place are listed with the reason Regular plan and up
- Vehicles with their own limits on items and weight, and their own shift
- Use openrouteservice or your own VROOM server as the planner Ultimate plan
- Several depots, from your Shopify locations Pro and Ultimate plans
- A schedule with board, list and week views: add routes, move stops and put a route in order
- Run sheets to print, with a load list, last out first
- A day sheet by email, with each route's stops in order
- A driver app that runs in the phone's browser, with no app to download
- Drivers sign in with a link or a code, with no per-driver fee
- Proof of delivery: who received it, a signature, a note and up to 3 photos
- Couldn't deliver, with one of six reasons
- Stop updates wait on the phone when it's offline, then send in order
- Delivered stops mark the order as fulfilled and delivered in Shopify
- An email with the customer's delivery window
- Customer emails: on my way, running late, delivered, couldn't deliver, pick a time and time changed Pro and Ultimate plans
- A delivery page for each stop, with its status and window
- Reports by day and vehicle: stops, km, driving time, stops per hour and on-time rate Pro and Ultimate plans
- CSV export of reports and the schedule Pro and Ultimate plans
- REST and GraphQL API, with webhooks for stops, routes and plans
- Shopify Flow triggers for routes sent, stops delivered and stops that couldn't be delivered
Questions about SI Delivery Routing
When can I install it?
We don’t have a date yet. The app still has its live store test to pass, and then it goes to the Shopify App Store for review.
Do I need Rentals & Bookings?
No. The app works for any store that delivers.
Do drivers need to download an app, and is there a per-driver fee?
No to both. Drivers use a web page they add to their home screen. There is no per-driver fee: drivers are included in the plan, 1 on Free, 2 on Regular, 5 on Pro and unlimited on Ultimate.
Do I need Shopify Plus?
No. Only a block inside the checkout shipping step needs Plus, and that block is on Ultimate.
Which orders become stops?
Orders with local delivery, named shipping rates or an order tag. You can leave out products or collections.
Can customers pick a day and time?
Yes, in the cart. Full days are marked, time slots show how many places are left, and a pick is held for 30 minutes.
What is the vehicle limit?
One on Free, 2 on Regular, 5 on Pro and unlimited on Ultimate. Vehicles are a firm limit. Stops are only limited on Free, and they are never refused.
What proof can drivers take?
A name, a signature, a note and up to 3 photos. Proof is kept for 180 days by default.
Does it work offline?
Stop updates wait in a queue while the phone is offline.
Can it send texts?
Not yet. Texts through your own Twilio account are built for Ultimate and stay off until we have tested them.
Works alongside our other apps
Each app stands on its own, so a store adds only what it needs.
Read the guide before you install
Setup and every feature, step by step.
Get your deliveries off the whiteboard
Free for one vehicle, with a delivery day your customers choose themselves.