Delivery Routing has four plans: Free, Regular, Pro and Ultimate. Each plan includes everything in the one before it. Your plan, and what you’ve used this month, are under Settings › Plan and usage. Features your plan doesn’t include say which plan has them, for example “Reports are part of the Pro plan.”
| Free | Regular | Pro | Ultimate | |
|---|---|---|---|---|
| Price a month | $0 | $9.99 | $19.99 | $29.99 |
| Price a year | None | $99.99 | $199.99 | $299.99 |
| Vehicles | 1 | 2 | 5 | Unlimited |
| Stops a month | 50 | Unlimited | Unlimited | Unlimited |
| Drivers | 1 | 2 | 5 | Unlimited |
| Plan the day | No | Yes | Yes | Yes |
| Every customer message | No | No | Yes | Yes |
| Reports and CSV exports | No | No | Yes | Yes |
| Several locations | No | No | Yes | Yes |
| Outside route planners | No | No | No | Yes |
| Plus checkout block | No | No | No | Yes |
| Texts through your own Twilio account | No | No | No | Coming soon |
Free: deliver with one vehicle #
- 1 vehicle, 50 stops a month and 1 driver.
- The delivery day and time slot picker for shoppers, in the cart and at checkout.
- Delivery areas by postcode or distance.
- The Schedule, run sheets and Order this route.
- The driver app with proof of delivery.
- The Your delivery window email, the morning day sheet and the drivers’ routes emails.
Regular: plan the day #
Everything in Free, plus:
- Up to 2 vehicles and 2 drivers, with no limit on stops.
- Plan the day across all your vehicles.
Pro: customer messages and reports #
Everything in Regular, plus:
- Up to 5 vehicles and 5 drivers.
- Every customer message: On my way, Running late, Delivered, Couldn’t deliver, Pick a delivery time and Delivery time changed, and Send reminder on the Deliveries page.
- Reports, and Export CSV on the Schedule and Reports.
- Several locations.
Ultimate: no limits, texts and outside planners #
Everything in Pro, plus:
- Unlimited vehicles and drivers.
- Outside route planners: openrouteservice with your own key, or your own VROOM server.
- Text messages from your own Twilio account, coming soon. Twilio bills you for the texts; the app adds no charge.
- The Delivery time (Plus) checkout block, for Shopify Plus stores.
- Priority support.
How the limits work #
- Vehicles: adding one more than your plan includes is refused, with which plan includes more: for example “Your Free plan includes 1 vehicle. Regular includes up to 2.”
- Drivers: Free includes 1 active driver, Regular 2, Pro 5 and Ultimate unlimited. Adding one more than your plan includes is refused. There’s no per-driver fee: drivers are included in the plan.
- Stops: only Free has a limit, 50 a month. “Stops are never refused: past the limit, new orders still become stops and every route still runs.” A stop counts once, in the month of its delivery day. Home tells you as you get near the month’s stops.
This month on Settings › Plan shows what you’ve used. The month’s counts start again on the 1st, in your store’s time zone.
Change your plan #
Open Settings › Plan and click Choose a plan or Change plan. Plans and billing are handled by Shopify. Paid plans start with a 90-day free trial.
Development stores #
On a development store every feature works and nothing is limited. Shopify doesn’t charge for plans there.
Included with Rentals & Bookings Ultimate #
With Rentals & Bookings Ultimate on the same store and the link turned on, the Pro plan of Delivery Routing is included at no charge. Settings › Plan then says it’s included with your Rentals & Bookings Ultimate plan. Other Rentals & Bookings plans don’t include it. See Delivery Routing with Rentals & Bookings.
On every plan: the API, webhooks and Shopify Flow #
- API: read and change your stops and vehicles from your own systems, with the REST API (
/api/v1/routes) or the GraphQL operations that start withroutes. Keys belong to your store and work with every Sales Igniter app you have: see API overview: keys, versions, limits and errors. Settings › API has the details. - Webhooks tell your system when a stop changes status, when routes are sent and when a plan is accepted. Create them with the API; each one gets a secret to check the signature.
- Shopify Flow triggers: Stop delivered and Stop couldn’t be delivered, with the order on the trigger, and Routes sent, with the day and how many routes and stops were sent.
Good to know #
- On a lower plan, settings for a higher plan’s features stay saved. For example, customer messages are saved but not sent on Free and Regular, and an outside planner stays chosen while the built-in planner plans the day.
- Prices are in US dollars.
