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Deposit rules

1 min read

A deposit can be a fixed amount or a percent of the rental price, charged per unit, once per rental, or once for the whole order. You set a store default that every rental product uses, and give some products their own rule.

The store default: Settings #

SettingWhat it does
Collect security depositsTurn off to stop adding deposits to carts. Deposits already paid stay on their orders.
Store defaultApplies to every rental product without its own deposit (see Products).
DepositNo deposit, Fixed amount or Percent of the rental price.
Amount / PercentThe amount, or the percent of the rental price.
ChargePer unit (times the quantity), Once per rental, or Use the one deposit per order.
Example ruleA rental of 3 kayaks at $120 in totalDeposit
Fixed amount, $200, per unit3 units$600.00
Fixed amount, $200, once per rentalone rental line$200.00
Percent of the rental price, 10%, per unit10% of $40 per kayak, times 3$12.00

One deposit per order #

For stores that want a single deposit however many rentals are in the cart. Under One deposit per order:

SettingWhat it does
Charge one deposit per orderCharged once per order when the cart has a rental set to Use the one deposit per order.
Amount typeFixed amount, or Percent of those rentals’ total.
Amount or percentThe deposit.
NameShown in the cart. Empty: the deposit title.

Cart and checkout #

SettingWhat it does
Deposit titleThe name of the deposit line in the cart, checkout and emails. Default: “Security deposit”.
Product page noticeShown next to the rental calendar before the customer adds it. {amount} is the deposit. Default: “A refundable deposit of {amount} is charged at checkout.”
Charge tax on depositsWhether the deposit line is taxed.
Block checkout when a rental’s deposit is missingCheckout refuses a rental without its deposit line. It also blocks draft order invoices for rentals without one.

A product’s own deposit: Products #

Products lists the products that don’t follow the store default (“Store default: …” is shown at the top).

  1. Click Add product and pick a rental product.
  2. In Deposit for the product, choose No deposit, Fixed amount or Percent of the rental price, the amount and how it is charged.
  3. Click Save.

Use store default removes a product’s own rule. A product’s rule applies to all its rent variants.

Refunds #

The refund settings are covered in Refunding deposits.

Good to know #

  • A percent deposit follows the rental price for the dates the customer picks, so the product page notice updates once the dates are chosen. Before that it says “10% of the rental price”.
  • Changing a rule doesn’t change deposits already in a customer’s cart until the cart is refreshed, and never changes deposits already paid.