This page covers the supplier’s units coming in, going out to your customer and going back.
Receive units #
- Open the sub-rental and press Mark received.
- Enter how many of each line came in. You can receive part of a line now and the rest later.
- If you want to, add Asset tags (one per line), a Condition note and Photos.
- Press Save.
Asset tags are plain text for your own tracking. They don’t become serial numbers in your stock.
Send to the customer #
On Rentals › Send, a booking with a sub-rental shows a Sub-rented badge. It says how many units are the supplier’s and whether they have come in yet.
By default the screen warns you if you try to send units a supplier hasn’t delivered. You can change that to Block or Allow under settings.
If the product uses serial numbers, you pick serials for your own units as usual. The supplier’s units go out without one.
Back from the customer #
Rentals › Return also shows the badge, along with how many units go back to which supplier and by when. Returning units from the customer doesn’t mean they’re back with the supplier. That’s a separate step, so you can’t lose track of them.
Give units back to the supplier #
Rentals › Send & Return › Supplier returns lists every supplier unit you hold, with Out, Overdue and Not returned tabs.
- Press Count it back on a line, or use Scan an asset tag if you added tags.
- Enter how many went back, and a condition note if you need one.
When every unit is back, the sub-rental moves to Returned and appears under To close.
Overdue #
A return shows as Return due ahead of time, and as Overdue once the return date has passed. The sub-rental page shows the estimated late charge for staff who can see costs. If you turn it on, an overdue email goes to your managers once for each return date.
Sub-rented units don’t get maintenance tickets, because they aren’t your stock. If one comes back damaged, record it as a charge.
