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The Departures page and each departure

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Rentals › Departures lists the coming departures of every tour. Open one to change its seats, sales and time, see its manifest, or cancel it.

The list #

  • Next 7 days, Next 14 days (the default), Next 30 days or Next 60 days: how far ahead the list looks.
  • Every tour: show one tour only.
  • Cancel a day…: cancel every departure on one date, for example for bad weather. See Cancelling, changing and moving departures.
  • Add a one-off departure: an extra departure that is not in the product’s date rows.

Each row shows:

ColumnWhat it shows
WhenThe start time. “Moved from …” when you changed its time, “One-off” for an extra departure.
TourThe product.
SeatsA bar with the seats taken and the seats in all (“8 / 12”), and the guests when they differ from the seats. Without a limit: “8 booked”.
StatusOpen, Full, Call to book (past Stop online sales with seats left), Sales closed, Running (it has started) or Cancelled.
StaffThe staff and resources it has against what it needs (“2 / 3”), green when complete. A dash when the tour needs nobody or nobody is booked yet.

Click the time or Manifest to open the departure.

One departure #

At the top are the departure’s time and status, its seats, its staff, the seats left and when online sales stop. A departure with a minimum shows “Runs with at least 6 guests. We will confirm by …” with the guests booked (“4 of 6”) and a Run anyway button.

SettingWhat it does
Online salesOpen, or Closed (staff can still book it): the departure is no longer sold online, and you can still book it from the admin.
CapacityThe seats on this departure. Empty: the product’s stock, as usual.
Stop online salesHours before this departure. Empty: the product’s setting.
Runs with at leastThe guests this departure needs. Empty: the product’s setting.
Notes for staffShown on the manifest and to the staff on it.
Note on the ticketsGuests see it on their tickets (“Meet at pier 3”).

Click Save changes.

Below the settings:

  • Change time: pick a new start and click Move departure. Every booking moves with it, and the guests get the Departure time changed email. Their tickets stay the same.
  • Cancel departure…: opens the cancel screen (see Cancelling, changing and moving departures).

Under these is the Manifest: the guests, their check-in, and Print, CSV and Email to staff (see Manifest, check-in and QR tickets). A tour of several days also shows its Itinerary.

Add a one-off departure #

  1. On Rentals › Departures, click Add a one-off departure.
  2. Choose the Tour, when it Starts, and its Length (for example 90m, 2h or 1d).
  3. Optional: a Capacity (empty: the product’s stock) and a Price (empty: priced like the product).
  4. Click Add departure.

The departure is sold online like the others and has its own manifest.

Who can use the page #

Administrators and shop managers can do everything. A user given only the sibooking_view_schedule capability sees the departures and manifests but can’t change them. Staff who are assigned to a departure see its manifest and check guests in from My Account › My schedule (see Staff schedule and My schedule).