Each license covers one live site and one staging site. Your live site is the store your customers use. A staging site is a private copy of your store where you test updates and changes before they go live. It’s never used for real orders.
This applies to the license keys for our WooCommerce plugins, Magento 2 extensions and Live Chat & AI Chatbot. A Live Chat & AI Chatbot license for 10 sites covers 10 live sites and 1 staging site.
See your sites #
Log in and go to My Account > Licenses. Each license shows how its sites are used, for example “1 live site, 1 staging site” or “1 live site, staging site free”. Click Manage sites to see every site on the license with its label:
- Live site: the store your customers use. A site you haven’t marked shows as a live site.
- Staging site: the copy you test on.
- Local copy (doesn’t count): a copy on your own computer, explained below.
Mark your staging site #
- Go to My Account > Licenses and click Manage sites for the license.
- Next to your staging copy, click Make this the staging site.
- The site’s label changes to Staging site.
A license has one staging site at a time. If you mark another site as staging, the site marked before becomes a live site. To turn a staging site back into a live site, click Make this the live site next to it.
When you add a site’s address yourself on Manage sites, tick This is a staging site if it’s your staging copy.
The label only says which site is which. Your plugins work and update the same way on both sites.
From your plugin #
In Rentals & Bookings 1.0.90 or later, you can see and change the label on your site too, under Rentals > Settings > Licenses:
- When you activate your key, the key form has This is a staging site. Tick it before you click Activate when this site is your staging copy. It starts ticked when WordPress says the site is a staging site, or when your license already has its live site somewhere else.
- Once the key is active, your package shows Live site or Staging site, and how many sites your license covers.
- To change it, click Mark this site as staging (or Mark this site as live) under your package.
- An add-on bought on its own, with a key of its own, shows the same on its license panel once it is up to date.
When both sites are in use #
If your live site and your staging site are both in use and you want to use the license on another site, deactivate one of them first: click Deactivate next to it on Manage sites. Its spot is free again straight away.
Copies on your own computer #
Copies on localhost, .local or .test addresses don’t count toward your sites. Manage sites shows them as Local copy (doesn’t count).
A staging copy on a public address, such as staging.yourstore.com or a staging address from your web host, isn’t a local copy: it counts as your staging site.
